Privacy Policy

1. Introduction

Agent Lab ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services, including our Founder Signal System SaaS product.

2. Information We Collect

We collect information in several ways:

• Account Information: When you sign up for Founder Signal System, we collect your name, email address, company name, and content channel preferences.
• Payment Information: When you subscribe, payment information is processed through Stripe. We do not store full credit card details.
• Content Data: Your content briefs, posts, schedule, response tracking, and follow-up notes are stored on our servers.
• Contact Forms: When you submit forms (beta requests, consultation bookings, etc.), we collect the information you provide.
• Usage Data: We collect information about how you use our products, such as features accessed, content created, and time spent in the platform.
• Technical Data: IP address, browser type, operating system, and device information for security and analytics.

3. How We Use Your Information

We use collected information for:

• Providing and maintaining the Founder Signal System and other services
• Processing payments and managing your subscription
• Sending you account-related notifications and updates
• Responding to your inquiries and support requests
• Improving our products and user experience
• Detecting and preventing fraud or unauthorized access
• Complying with legal obligations
• Sending marketing communications (with your consent)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us. Some information may be retained for legal or compliance purposes.

6. Third-Party Services

We use third-party services for payments (Stripe), authentication (Supabase), and analytics. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide these services. We are not responsible for the privacy practices of third parties.

7. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Request a portable copy of your data

To exercise these rights, contact us at robert@agent-lab.tech.

8. Cookies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our website and products are used. You can control cookie settings in your browser, though some features may not function properly without them.

9. GDPR & International Compliance

If you are located in the European Union or other jurisdictions with data protection laws, we comply with those regulations. We only collect and process personal information for legitimate purposes and with appropriate legal grounds.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting the new policy on our website with an updated date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: robert@agent-lab.tech
Address: Agent Lab, USA